Portfolio: Service Desk, Platforms & Consulting
An extensive portfolio was created around our area of expertise "Service Desk".
- Requirements analysis
- Status analysis
- Process analysis
- How-to documents for the performing Service Desk and customer
- Optimization strategies and recommendations
- Digitization: Our day-to-day business is completely digital and therefore highly transparent.
- Expertise: With our cross-industry and cross-product know-how, our Service Desk provides efficient and solution-oriented support to enterprises, large corporations and an increasing number of medium-sized companies.
- Continuous improvement
- Knowledge management
- IT architecture
- Service Desk
- System integration
- Project management
We work independently from manufacturers and use your software solutions on request. If you are looking for (more) suitable solutions here, we will find a way together.
- Personnel deployment planning
- Ticket systems
- Development of software/apps
Your goal is for your employees to be able to work optimally. Defective hardware unfortunately occurs occasionally. If you wish, we can also take care of that:
- Management of subcontractors around repair and exchange (national and international)
- Execution control