Portfolio: Service Desk, Platforms & Consulting


An extensive portfolio was created around our area of expertise "Service Desk".



  • Requirements analysis
  • Status analysis
  • Process analysis
  • Reporting



  • How-to documents for the performing Service Desk and customer
  • Optimization strategies and recommendations
  • Digitization: Our day-to-day business is completely digital and therefore highly transparent.
  • Expertise: With our cross-industry and cross-product know-how, our Service Desk provides efficient and solution-oriented support to enterprises, large corporations and an increasing number of medium-sized companies.
  • Continuous improvement
  • Knowledge management
  • Innovations
  • IT architecture





We work independently from manufacturers and use your software solutions on request. If you are looking for (more) suitable solutions here, we will find a way together.

  • Personnel deployment planning
  • Ticket systems
  • Wikis
  • Development of software/apps



Your goal is for your employees to be able to work optimally. Defective hardware unfortunately occurs occasionally. If you wish, we can also take care of that:

  • Management of subcontractors around repair and exchange (national and international)
  • Execution control



Offene Stellenausschreibungen für Quereinsteiger und IT-Profis in Erfurt, Leipzig, Gera und Böblingen


Social Media

Modis ITO ist Teil der weltweit agierenden Modis Gruppe mit den Bereicht Engineering, IT und Life Sciences.


Neuigkeiten rund um die Modis ITO: Termine, Veranstaltungen usw.