Lateral entrant, job beginner or skilled worker (f/m/d)

Are you a clever lateral entrant, a beginner or skilled worker?

Are you looking for a new career with a future?

You want to not only handle service requests, but also solve them?

 

Apply for our IT Support at the Erfurt, Leipzig, Böblingen or Gera location as a

Lateral entrant, job beginner or skilled worker (f/m/d)

 

Your Job to-do list as a lateral entrant, job beginner or skilled worker:

  • Accepting incoming IT enquiries from the software and hardware area by telephone, e-mail or chat
  • Solving troubleshooting requests or forwarding them to the appropriate specialist groups
  • Ensuring our high level of service

That sounds diverse? It is! That and much more you can experience with us.

 

We offer:

  • a varied job in the business customer sector
  • open-minded colleagues who treat each other respectfully and appreciatively
  • a secure job
  • a multicultural working environment open to interactive exchanges
  • flexible working time models that suit you and your life
  • high quality training through our structured training plans
  • a mentoring program to help you find your way in your new job
  • free parking and excellent public transport connections
  • and of course, free water and fresh fruit

 

This is what we want from you: You...

  • are interested in new media (e.g. Internet) or
  • have basic IT knowledge (e.g. common operating systems and Microsoft Office applications) or
  • have an education in IT
  • enjoy familiarizing yourself with new areas of responsibility
  • already have some experience in dealing with customers
  • enjoy working in a team, are stress-resistant and service-oriented
  • are communicative and enjoy working on the phone
  • ideally have good to very good knowledge of English
  • are interested and are looking for a new job? Apply now with our application form.

 

Modis ITO: Who are we?

We are Modis ITO and we are there for the service requests of our customers. More than 750 colleagues from 40 nations look after our national and international business customers. Upon request in more than 20 languages and around the clock. We live customer service and solve inquiries in aprox. 90% of all cases already during the first customer contact.

 

We look forward to getting to know you!

 

P.S.: You can get more information about this position from Sabrina Sinske at +49 (361) 606 425 381.

 

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