Modis ITO Insights: Case Studies
Written by Julia Stollberg.
IT departments are more involved in strategic business decisions than ever before: They deliver the IT infrastructure for the future.
In order to have free capacities for this, we take over extensive support tasks in our service centers. These relieve the internal IT departments. Thanks to our linguistic know-how and cross-sector experience, we are also a strategic partner and thus an important building block for opening up and developing new markets (e.g. through our language portfolio).
In the following case studies you will have insights into selected customer projects. You will learn more about project requirements, service depth and service portfolio and the case studies show how individual the initial situation and objectives of our customers are.
Our customer is one of Germany’s leading local transport enterprises with more than 15,000 employees. Every year, about one billion passengers use the local transpo...
Our client is a German-based producer of fragrances and flavours that is a global industry leader. For its more than 12,000 employees, the company was looking for a...
Our Swiss customer develops, distributes and implements highly technical and complex packaging machines worldwide. They take care of maintenance and servicing the m...
Since 2009, an owner-managed retail store chain, which operates throughout Europe, relies on our IT support for the highly sensitive cash systems and applications f...
One of the world's largest reinsurers needed a reliable and solutions-strong partner to relieve its internal service desk during peak periods. At the same time, the...
An international big player in the gastronomy sector with partly own and partly franchise restaurants in Germany, Austria and Luxembourg was looking for a highly re...
In 1999, a world-leading multi-technology group could only rely on a response center in which a few employees received calls from end users. The requests were not r...
In 1998, one of the world's largest logistics groups was looking for a globally uniform support structure for all branches and offices worldwide. Uniform processes a...
Our client, a big player in industry, was looking for a new IT outsourcing service provider for its national and international locations. The objective was to signi...
One of Germany's largest premium automobile manufacturers needed a highly reliable and competent global provider of IT support for its global workforce. The customer...
