Modis ITO Insights: Events, PR, Case Studies & Support
ChatBot for the IT Support
Modis ITO develops state-of-the-art technologies for the Service Desk of the future
High customer loyalty also in 2020
Modis ITO increases Net Promoter Score in pandemic year and benefits from high customer loyalty
KPI Measurement in the Service Desk
Which SLA do you know or already use? With this exciting question, Andreas Ellinger opened the onlin...
Modis ITO Case Study Insurance
Read in the Case Studies how international insurance group use the Modis ITO IT support
IT strategies in the Service Desk
Possible solutions for questions posed by IT decision-makers in the Service Desk
Sticking points in the Service Desk Transition
Full house at the Modis ITO online seminar at the beginning of September
Living diversity in the service desk
Inspirational topic and many questions in the Modis ITO online seminar
3 Service Desk Models compared
Fully booked online business meeting and active participation
How is the Help Desk developing?
Claudia Borst, Department Head Service Desk, asked this question at the Modis ITO Online Meeting.
The phone's dead. Service Desk trends.
How can trends be identified? What role do customers and SLAs play? At Modis ITO, we receive around 320,0...
Girls' Day digital at Modis ITO
Girls' Day 2020 digital for the first time because of Corona Every year in spring thousands of companies...
Maintain IT Infrastructure
Extensive security concepts - IT runs in times of crisis Martin Wimmer is managing director of Modis IT O...